Collection Agency Collection Agencies Software

Date May 15, 2016

Collection Agency Collection Attorney Software

Whether you are a collection agency or a collection attorney in order to properly manage your work flow in a debt collection setting it is important to have debt collection software. Collection agencies and commercial collection law firms typically have a high volume of debt collection files. To manage these files without the assistance of a debt collection software program would almost be unheard of in the debt collection industry.

Our commercial collection law firm uses a web based software called Casetracker. Casetracker software allows our debt collection professionals track thousands of commercial debt collection cases. Because it is web based it allows not only our commercial debt recovery staff but also our commercial debt collection clients to log in from anywhere there is a web browser, including smart phones, to gain access to their files.

Collection Agencies and Collection Attorneys Use Debt Collection Software

Casetracker has different modules in place to help manage the work flow. Our debt collectors have a different module from our customer service representatives. Each collection file maintains a separate accounting section so that when funds are collected from debtors, clients are easily able to track the amount collected, the contingent collection fee that our collection lawyers will retain and then the net proceeds of the collection that will be remitted back to the client.

Collection Law Firm

Our commercial debt collection law firm was first introduced to Casetracker by a Florida commercial collection agency that had been using the software for several years. Collection agencies have some different needs when it comes to debt collection software but, the similarities between what a commercial collection law firm and a commercial collection agency do are not that different. Casetracker was able to customize our debt collection software to our needs as we did not need some of the features that a commercial collection agency would utilize.

We are a commercial collection law firm based in Boca Raton, Florida. We would be happy to share our experience using Casetracker over the years in our office. We welcome commercial debt collection claims directly from creditors and from collection agencies from all over the United States.

Collection Agency or Collection Law Firm

Date July 19, 2015

Posted by gebeloff

Debt Collection Agency or

Debt Collection Law Firm

When your internal collection efforts have failed, it is time to consider turning the account over to either a collection agency or collection law firm. Your company has to consider whether they want to pursue hard or soft collections.

Soft collections is used when client relationships want to be maintained. Your customer is sent gentle demand letters and telephone calls are made to try and work with your customer to determine the root cause of the delinquency and then to try and establish creative solutions to recover your money in both an amicable and most expeditious way possible. The goal is not to alienate your customer with the hopes that once your customer’s account is brought current the business relationship can continue.

Hard collections are employed when it is apparent that your customer has no intention of or does not have the resources to pay for the services you have provided or for the goods that you have sold and delivered. The telephone calls are made and demand letters are written in a manner to make it clear to our customer that if payment arrangements are not made immediately, litigation may be started to recover your money.

Using a Collection Agency

A collection agency may be considered where balances on accounts are too small to consider filing a lawsuit. In this instance, the debt collection agency can continue to make collection calls and send letters. They can be a valuable resource for a company that has multiple small balance past due accounts. However, collection agencies have their limitations in that they are not attorneys and can only go so far in demanding payment. If litigation is required the collection agency has to outsource the account to a collection attorney and your company will end up paying a higher contingent fee as the collection agency typically charges a higher rate once an account is sent to an attorney.

Debt Collection Law Firm

A debt collection law firm can perform the same debt recovery services as collection agency and more. The law firm is equipped to make telephone demands and send collection letters. The collection law firm can also utilize soft collections or hard collections as necessary. Importantly, the debt collection law firm gives your customer a stronger sense of urgency to resolve the outstanding debt. Further a collection attorney is able to file a lawsuit, levy on assets and garnish bank accounts if necessary to collect your money. A lawyer can give provide you with legal advice and opinions onthe best course of action to take an alternative theories in which it may be possible to impose personal liability on officers of the company for the debt even if there are no personal guarantees on the account.

Florida Debt Collection Agency

Date July 12, 2015

Posted by gebeloff

Florida Debt Collection Agency

What to consider when deciding to use a Florida Collection Agency

A Florida debt collection agency may be ideal for creditors with multiple past due accounts with small balances that are past due. When collecting money a Florida debt collection agency may send demand letters and make phone calls in an attempt to collect your money. A Florida debt collection agency usually hires debt collectors to make numerous phone calls to persuade the debtor to pay.

A Florida debt collection agency cannot practice law. If the Florida debt collection agency is unable to collect your money with phone calls and debt collection letters the collection agency must then send the account to a Florida debt collection law firm.

Florida Debt Collection Agency

Our Florida debt collection law firm receives many accounts from a Florida debt collection agency that has been unable to collect the debt by phone calls and letters alone. We find often that a Florida debt collection agency will hold on to the account to long before forwarding the claim to our law firm for collection. The collection agency does not want to forward the account if it does not have to because their contingency fee will be reduced in that the case has now been sent to a collection lawyer.

Please keep in mind that our debt collection law firm uses collection lawyers and debt collection paralegals to attempt the collection of past due accounts. Just like a Florida debt collection agency our debt collection firm can send demand letters and make collection phone calls. The advantage to a client coming to our collection practice instead of using a Florida debt collection agency is that the contingency rate will be lower if the account has to go to litigation, collection demands are coming from a collection law firm and collection attorneys and paralegals are handling the account. Putting the power of a debt collection law firm may be right for you before your company considers a Florida debt collection agency. Please feel free to contact our debt recovery law firm to discuss your options.